By Ari
Blaff
Monday,
June 05, 2023
“Sheila
and Ian are wheelchair-bound.”
“The
coffee shop is popular with old people.”
“The
theatre offers facilities for deaf and hearing-impaired people.”
“Quinn
hoped to meet their real father one day.”
“The
apartment’s master bedroom has a view of the sea.”
Can you
spot the problem in each of these sentences? If not, rest assured: The
Grammarly application can quickly flag problematic terms in your writing,
bringing it into compliance with rapidly shifting progressive sensibilities.
Each one
of these innocuous lines trips the software’s censor, prompting users to
replace words that are allegedly offensive. The term “master bedroom,” which
has no connection
to slavery, must be
changed because it’s racially insensitive; “real father” is supposedly biased
against diverse “parenting styles and family systems”; “old people” is ageist
and should be swapped with “older adults”; “hearing-impaired” could put off the
“hard of hearing.”
Meanwhile,
a run-of the-mill left-wing op-ed blasting “white guys,” or an essay by
the New York Times’ Charles Blow accusing Latinos of “white supremacy”
will not trip up Grammarly censors.
It’s all
done in the name of inclusivity. “Our goal with these suggestions,”
one post notes, is “to ask you to take a moment to consider how your audience
may be affected by the language you choose.”
Lest its
recommendations be ignored, Grammarly rewards users for accepting its prompts
by assigning the submission a better score. The product has gained wide
purchase in high schools and colleges across America, incentivizing
impressionable teens to ditch clarity in the name of tolerance.
Grammarly
was founded in 2009 by a Ukrainian duo seeking to help “non-native English
speakers,” co-founder Alex Shevchenko explained in 2022. From its humble roots as an email
spell-checker, it has since grown to have hundreds of employees, 30 million
daily users, and a valuation in the billions. Time included
the firm among its top 100 most influential companies in
2022.
Over the
past decade, the tech company has rapidly matured into a platform with far
grander ambitions. Beyond improving grammar and catching typos, Grammarly now
promises to sharpen the writing skills of users at all levels, from students to
professional journalists.
In 2014,
Grammarly boasted of licensing its software to “more
than 250 colleges and universities.” Today, major American institutions — from
tech giants such as Google and Zoom to schools such as the University of Utah
and the San Diego Unified School District — have subscribed to Grammarly
Business.
A user
survey conducted by the company from 2011 to 2012, the only demographic
research publicized by the firm, showed that 79 percent of its student users were in
college. According to Nutmeg Education, an e-learning platform designed to help
teachers, 60 percent of Grammarly users are under 34, and its user base skews
heavily towards students.
Grammarly
AI Helps Users Avoid ‘Wrongthink’
What
started as a simple spell-checker became a full-fledged writing partner earlier
this year with the launch of GrammarlyGO, an artificial-intelligence tool.
“GrammarlyGO
accelerates your writing process generating text instantly, on demand,” the
tech firm announced in a launch video showcasing the tool in late April.
However,
buried within GO’s remarkable power to answer emails and generate article ideas
is an unseemly political bias.
Asked
for headline suggestions for an article on the
intolerance of transgender activists, the app turns the premise on its head,
offering: “Celebrating the Bravery of Transgender Activists Fighting for
Equality,” “Breaking the Binary: Challenging Assumptions About Gender and Sexuality,”
and “The Intersectionality of Transgender Rights and Social Justice Movements.”
GO even
offers users the ability to make their biased AI-generated prompts more
strident by, for example, tweaking one of the above headline offerings to:
“Demolishing the Falsehoods Surrounding Transgender Identity.”
Meanwhile,
the service clams up when asked to produce headline ideas for articles that
violate progressive orthodoxy. Need catchy headlines for an article about
trans-identifying males encroaching on women’s sports? “Assistance is
unavailable for this prompt. Try another one,” the chatbot coolly responds.
Grammarly’s
brainstorming feature reveals similar political bias.
If one
asks the algorithm to produce “thought-provoking questions” about the downsides
of overzealous activism on both the left and the right, the feature produces
wildly divergent responses.
Ask it
about the intolerance of leftist activists and the algorithm suggests, “How can
allies better support the transgender community in the fight against
intolerance?” and “What are some common misconceptions surrounding transgender
activism?”
Ask the
algorithm to brainstorm questions about the intolerance of right-wing
activists, and the top two responses offered are: “How has the Republican
Party’s stance on immigration affected the country’s social fabric?” and “What
are some examples of intolerance displayed by prominent Republican figures.”
The
biased prompts reflect Grammarly’s mission, which includes three major planks: confidence, formality, and
inclusivity.
As part
of its premium package, Grammarly offers twelve customizable “inclusive
language” settings that aim to root out bias against the disabled, racial
minorities, and LGBT people. The application even has a special setting
specifically designed for flagging “alternatives to terms with origins in the
institution of slavery,” though it offers no similar carve-outs for terms that
may affect victims of the Holocaust or other genocides.
National Review editor Rich Lowry ran grievously afoul of
Grammarly’s inclusivity algorithm in his February 2023
column, “No,
Slavery Didn’t Create Capitalism.” The algorithm objected to Lowry’s use of the
words “slave,” “slaves,” and “slave owner,” finding that the terms made the
essay’s “delivery” worse.
“The
term slaves may be considered dehumanizing. Different
wording may help to acknowledge the humanity of enslaved people,” the program
reminds us. Similarly, a “word other than slave owner in
this context may help to acknowledge the humanity of enslaved people.”
Submissions
that are run through the program are assigned a score of 0 to 100 and gain
points when their writers assent to Grammarly’s Orwellian suggestions. In
Lowry’s case, full-scale adoption of inclusive language boosts the article’s
score from 84 to 87 and resolves any outstanding “delivery” issues.
A
similar process unfolds when analyzing an essay by NR’s Maddy Kearns titled
“Trans and Teens: The Social-Contagion Factor is Real,” which was bumped up
from 88 to 92 after removing multiple references to “transgenderism,” one usage
of “transsexuals,” and one gendered pronoun. “Some readers may consider the
term Transgenderism outdated or clinical.
Different wording may be more effective.”
And,
while Lowry and Kearns are not likely to be swayed by hostile artificial
intelligence, the scoring system may be influencing student behavior: The
Center for Excellence in Learning and Teaching at Iowa State
University encourages
instructors to require students to “check their work in Grammarly before turning
it in . . . to focus more on higher-level issues such as critical thinking,
creativity, and demonstration of learning.” Similar testimonials have been
offered by Cal State LA, Middle Tennessee State University, and Illinois State
University.
The
Worldview behind the Algorithm
Grammarly’s
corporate blog provides a window into the worldview of the people seeking to
shape the rhetoric — and thinking — of its millions of users. The company did
not respond to multiple requests for comment.
The
blog’s tutorials cover everything from writing pedestrian graduation cards to contentious political
content.
One such
blog entry argues that, in order to address America’s racial
educational gap,
teachers should: “Forgo simple ‘fixes’ for historically marginalized and BIPOC
students” and instead transform language to address historical wrongs.
The blog
also wades into the debate over the term “Latinx,” which was popularized by
progressive political activists in recent years despite a complete lack of
grassroots adoption. While there are no special settings for Latinos — yet — Grammarly
bloggers advocate using the ersatz term despite its wild
unpopularity amongst
Hispanic Americans. Grammarly’s corporate writers insist that opposition to
“Latinx” simply reflects out-of-touch boomers’ resisting the inevitably
changing generational tides.
“While
many members of older generations identify with the terms Hispanic, Latino, or
Chicano, younger people in the US are leaning toward the term Latinx to make
language more inclusive and break away from gendered forms,” a Grammarly
contributor argues. Strangely, the author cites, alongside
hyperlinks to CNN, the Washington Post, NPR, and the Los
Angeles Times, Pew’s 2019 poll that shows that only 3 percent of Latinos
use the word.
Grammarly’s
blog reveals a fixation with personal pronouns more broadly. In “Express Your
LGBTQIA+ Allyship with Empathetic Language,” the author encourages users to
stop using words such as “husband” and “wife” to “help those around you feel
more comfortable and welcomed.” Moreover, emails should be addressed to “Mx.” if you are unsure the recipient’s gender
identity.
The
article points readers to another Grammarly article — “33 LGBTQIA+ Terms You Should Know” —
which serves as a “primer for anyone interested in understanding the complexity
of identity and inclusive language accordingly.” In addition to introducing
readers to familiar progressive euphemisms, Grammarly guides users through the
terms “Asexual spectrum,” “Gender assigned as birth,” and “Two-spirit.” No
space is reserved for explanations about how biological realities inform
gender.
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