By Jonathan S. Tobin
Thursday, September 07, 2017
When CNN had to retract a story about a Trump campaign
adviser named Anthony Scaramucci and his alleged ties to Russians this past
June, the president crowed. This was before Scaramucci’s brief comic turn as
White House communications director, and it encouraged President Trump to spend
much of the following months railing at the bias of his press coverage. While
what we knew at the time about why the network cleaned house at an
investigative team it had just recently put together with great fanfare was
stunning, a New York Times
behind-the-scenes feature published this week gives us a lot more insight not
only about the crackup at CNN but about what’s wrong with mainstream journalism
in 2017.
What led to the retraction and the firings/resignations
of three top people at CNN Investigates, including Pulitzer Prize winner Thomas
Frank, is fairly straightforward. The team’s story on Scaramucci was based on a
single anonymous source that was “wavering” by the time it was ready to run.
Moreover, it had not been passed through the normal multi-level fact-checking
process in which other journalists might have questioned its assumptions and
demanded more proof. That’s why when Scaramucci challenged the network, saying
that the allegation was false and that there was no proof that there was any
federal investigation into the charge, the network quickly folded.
As the Times
points out, the context for this failure was a previous story by the same crack
investigation unit that also proved to be an embarrassment for CNN. In May,
they had reported that former FBI director James Comey would contradict Trump
during his congressional testimony and deny that he had told the president that
he was not under investigation. As it turns out, Comey confirmed under oath that
he told Trump that three times.
CNN president Jeffrey Zucker was infuriated by this
blunder and warned his staff that in an environment in which the network and
the president were coming to blows on a daily basis, there was no room for
error. Yet Zucker’s warning didn’t deter the much-ballyhooed investigative team
he had recruited to join CNN — composed of what the Times called “journalistic glitterati” — from making another
serious mistake on a Trump-related story. And when they did, the network had little
choice but to jettison them.
But the interesting question here isn’t so much the
details of where each story went wrong as it is why it happened in the way it
did and why it is that the people involved are still, as the Times noted, convinced that they were
right.
The answer should be familiar to those whose memories
date back to the 2004 presidential election. That fall, as the campaign headed
into the homestretch, CBS’s prestige newsmagazine show 60 Minutes ran a story questioning President Bush’s National Guard
service as a young man. But the evidence backing up the allegation, which was
reported by CBS Evening News anchor
Dan Rather, was a forgery. In what may have been the first major instance in
which Internet bloggers debunked a major mainstream media story, CBS was forced
to admit that the memorandums supposedly signed by Bush’s late commander were
fakes. Rather than torpedoing Bush’s reelection, that journalistic disaster led
to Rather’s resignation from CBS as well as the firing of producer Mary Mapes.
But an unrepentant Rather would continue to insist, as he
does to this day, that the story was true even though the evidence was not. His
conviction that Bush was lying and needed to be taken down was greater than his
duty as a journalist to report facts rather than arguments.
While Rather’s conduct seemed to illustrate the
traditional liberal bias of the mainstream media, his exit from CBS was also
seen as an object lesson of what happens when journalists let their political
opinions get the better of their professional judgment. But though his conduct
was viewed, perhaps incorrectly, as an outlier in 2004, by 2017 such attitudes
are now very much mainstream.
Since Trump took office, the willingness of journalists
to mix opinion with news reporting has grown. Opposition to Trump and his
policies is now seen as justifying any breech of the church–state divide
between news and opinion. Any efforts to rein in this bias is denounced as
buckling under to Trump’s intimidation even if those doing so are merely asking
the press to play it straight rather than to signal their disgust and
opposition to the president.
Such charges have been frequently lodged against a
network such as CNN whose coverage of Trump sometimes tends to consist of
non-stop panels of talking heads competing with each other to mock and denounce
the president. But while opinion is one thing — even on shows where there is no
longer a semblance of balance with respect to the voices arrayed against Trump
— letting that same spirit insinuate itself into investigative reporting is
quite another. Groupthink in which negative stories about Trump are assumed to
be true until proven false and even then are allowed to linger in the public
imagination (such as the claim that a wave of bomb threats at Jewish Community
Centers was inspired by Trump even though the crime was the work of a disturbed
Israeli teenager).
In the case of the Scaramucci story that cost Frank and
his colleagues their jobs, the Dan Rather example seems to have prevailed. The
story was rushed through the fact-checking process without much serious
scrutiny and even though their one anonymous source — the flimsiest of
foundations for a major investigative piece — was far from solid, nothing shook
their determination to run it. But as the Times
notes, Frank and others at the network were undaunted since they were convinced
the claim that Scaramucci was under investigation for some sort of dirty
dealing with the Russians was true even if their reporting couldn’t back it up.
Though a big part of the problem is the contemporary culture of Internet
journalism in which getting the story published fast even before it has been
checked is considered more important than accuracy, the spirit of “fake but
accurate” that was first popularized by Rather appears to have prevailed at
CNN.
The Times
feature about CNN should make for sobering reading for journalists who care
about the future of their profession. So long as liberal bias is substituted
for solid reporting, it won’t be possible to credibly answer those who cry
“fake news” any time they don’t like Trump’s coverage.
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