Friday, February 9, 2024

Why Military Recruitment Is Miserable

By Luther Ray Abel

Friday, February 09, 2024

 

The U.S. military’s recruitment shortcomings have received significant coverage of late, and some of it is even informed. But much of that coverage has left unclear exactly why the military is facing this crisis at this time. The recurring suggestion that white recruits are opting out of service merely because of wokeness concerns struck me as insufficient, to put it mildly — so I reached out to two retiring Navy recruiters, Frank and Isaac, whose opinions I trust and with whom I have worked in the past. (Note: Because both recruiters have various claims processing with the Department of Veterans Affairs, pseudonyms have been used to prevent repercussions.)

 

Their accounts were revealing. Indeed, the military’s recruitment woes go much deeper than culture-war politics.

 

To recap the stakes and theories concerning recruiting shortfalls (from July 2022):

 

The simplest and best explanation for the recruitment shortage is that potential recruits are disinclined to join because of vaccination requirements, limited exposure to recruiters stemming from lockdowns, and the dire warnings of family members and others who have served and abhor the direction some parts of the military have gone.

 

Three years ago, the Army met its goal of 68,000 recruits. Today, it struggles to hit a mark 11,000 below that. The economy was hot in 2019, with a solid 3.6 percent unemployment rate, so I’m not buying the economic argument as a primary reason. Further, the military was composed of a wide array of political nonsense of all stripes in the same year and long before. During my time in, we received absurd lectures along progressive lines on the regular; Obama or Trump, it didn’t matter. . . . What changed was Covid.

 

The following year, 2023, was no better for recruitment, with the Army, Navy, and Air Force missing their goals by a combined 41,000 recruits; the U.S. Army is now at its smallest since 1940. On the one hand, one could argue that this contraction isn’t necessarily bad, as the deployment demands for the Army are limited, and manning is expensive. On the other hand, an army that can’t meet its self-appointed goals is in a far poorer state than a service that intentionally pares its requirements. To think of it another way, rapidly losing 15 pounds at random is alarming, while losing the same amount following months of intentional dieting and exercise is not. The military needs a consistent influx of recruits, unless forecasting says otherwise, to replace those timing out of the service. Every branch, with the exception of the Marines, failed to meet grade two years in a row. Why?

 

The recruiters I interviewed made clear that Covid, and the Biden administration’s reaction to it, (mandated vaccinations, lockdowns, etc.) was a major contributing factor, albeit one with a window of effect from which recruiting could recover. But it was only the first component of what became a bipartite problem. The second issue, a seemingly permanent suppressant, is a consequence of the least sexy thing in the world: a modernized health-records system called Military Health System Genesis, created and delivered by Leidos for $4.3 billion, which arrived at all recruit-processing centers in March 2022.

 

Genesis

Yes, the thing retarding recruitment below pre-2022 levels may be, at least in part, a military-wide health-records update that, much like MyChart in the civilian health-care world, tracks the medications of all service members. At first glance, Genesis sounds like a huge improvement over flying coach from boot camp with one’s entire medical history in a manila envelope on one’s lap. Pre-2022, almost all records were on paper, and each base clinic, carrier medical bay, or hospital had its own records system. Think Soviet health care but with less clear alcohol. The sailor or Marine was responsible for transporting the history of his innards to his next command. The paper-records system was in need of modernization. For those currently serving, Genesis is almost certainly helpful during the separation transition in that it synchronizes one’s health history.

 

But it may also have inadvertently suppressed recruitment. Isaac explained the concern simply: “You can’t hide anything anymore.”

 

Nor am I the first to report as much. Already in April of 2023, reporters Irene Loewenson and Geoff Ziezulewicz wrote for the Military Times about the integration issues with Genesis and its effect on recruiting according to those closest to the effort. Unfortunately, published in a more or less industry publication, the piece did not appear to register in the national discourse. Now a year later and knowing 2023’s shortfalls, it’s that much more obvious that Loewenson and Ziezulewicz were onto something.

 

When a prospective recruit requests to join, his medication history is pulled from MyChart to integrate with Genesis. The system wants all medical records pertaining to any would-be recruit’s prescription history, and allows MEPS (Military Entrance Processing Stations) to look at all prescription medication someone has received, Isaac said. “There is a medical release form that everyone has to sign now; if they don’t sign, they can’t join. So if someone has had painkillers prescribed by a doctor working at a hospital, more than likely they got surgery. We then need all the documents explaining why a prescription was made.”

 

The military doesn’t like a medicated recruit unless he’s a Motrin devotee. Any and every medication a young person has ever received a prescription for, regardless of whether he actually ingested it or how long he took it, can be grounds for rejection. Prescribed Ritalin for ADHD at 16 or Zoloft for managed anxiety? Broke a bone snowboarding that’s since healed? It might be a problem.

 

See, back in the day (pre-2022), the recruiter would often take a recruit aside before sending the young man to MEPS and say some version of the following: “You have no medical issues, okay? If the doctor who inspects you at MEPS asks if you’ve had surgery, you say ‘No, sir.’ If he asks about the cut on your chest that suggests open-heart surgery, you say it’s a birthmark. You’ve never drunk, smoked pot, or taken the Lord’s name in vain. You are the healthiest American ever beheld by medical science — at least until he sees my next recruit. Good?” Practically every recruit has lied in some capacity to join the military because the standards are absurd, and the series of waivers and records requests to show proof of, and reasons for, treatment can feel never-ending.

 

An example: I didn’t lie and was shown the door my first time at MEPS because I disclosed to the doctor there that I had been prescribed orthotics (arch supports for the foot) years before — a minor detail that hadn’t come up on the initial screening from the recruiter. Instead of saying, “Oh, no problem,” he ushered me to the front desk and forbade my return until the podiatrist had signed off on the orthotics I hadn’t used in over two years. Months of paperwork later — including a visit to the prescribing podiatrist that, even with a good insurance policy, cost more than $50 — I was cleared to return to MEPS, face the doctor, and pass through to receive a ship date for boot camp. Compare that instance of bureaucratic hoop-jumping with today’s access to a full medication list, and one can see the monumental burden the military has heaped on the applicant and his recruiter. Gone are the days of sidestepping via white lies to present a clean medical record while giving the military plausible deniability. They didn’t ask too intently, and recruits didn’t volunteer extraneous information. The system worked.

 

The reality is that many recruits fall into the military. An ugly break-up, getting kicked out of the house, or finding little success in job-searching may bring an 18-year-old into the recruiter’s office. The greater the administrative burden placed on the applicant, the more likely he is to slide into an Amazon warehouse or community college or fall away from productive society entirely. This isn’t the case for all recruits, of course, but both recruiters confirmed it to be common to the point of obvious.

 

What makes the Genesis situation all the more challenging is that the military can’t very well publicize that the records update has harmed recruitment because then the brass would have to admit what anyone who’s served knows: Our 250 years of martial success have come about through bald-faced lies to a medical professional. There’s a proud tradition of patriotic fibs to serve one’s country: JFK, John Boucher, and Gerry Barlow, for instance.

 

What all of this means for recruiting efforts is a two-pronged detriment. For the sort of recruit for whom joining up is a whim, he can no longer ask for the earliest ship date and expect it’ll be in a matter of days. “Genesis has slowed down the process drastically,” as Frank put it. Instead of a few days of processing and a bus pass to Great Lakes, Ill., the young man has record-finding to do, and guys getting tossed from the house are probably not big on keeping records or remembering doctors; they’ve got enough going on. The Army or Navy has historically been the place to go when someone needs a bed, three hot meals, and some money. Now the barrier to entry — to public service — is more difficult to clear.

 

That barrier is there for the other sort of recruit, too — the highly desirable young man or woman who scores 80-plus on the Armed Services Vocational Aptitude Battery (ASVAB) or who is physically capable of trying for special forces.

 

In the Navy, the high testers are destined for the nuclear program, cryptology, air-traffic control, and similarly brainy endeavors — but with mental horsepower can come personality quirks and socialization oddities that can be targeted with medication. And kids scoring that high are usually coming from steadier homes where the parents are interested enough in the kid’s well-being to take him to a doctor to inquire about what he might need.

 

Furthermore, to the point about the number of white recruits falling off while numbers remain steady among minority groups, it’s worth mentioning that white kids are treated for mental health at twice the rate of others, and boys (9.8 percent) were medicated more often than girls (7 percent). While the drop began before Genesis went DOD-wide, the largest drop (six percentage points) occurred from 2022 to 2023.

 

“Between 2019 and 2022, while I was recruiting, at least a third of people we talked to had a history of ADHD with some sort of IEP or prescribed medication,” Frank said when asked about the scale of the issue. “Of that third, I’d say maybe 10 percent were able to get waivers. Now, of that third of people with a history of ADHD, I couldn’t tell you how many were told to just not talk about it at MEPS and enlisted without disclosing it.”

 

Ritalin and similar stimulants were not unknown to Nuke students while I attended the Rickover Center (home to naval nuclear engineering) in 2013, with an extreme example of dependency coming when a Nuke student robbed a pharmacy in Ballston Spa, N.Y. While this might seem like a compelling reason to prevent ADHD-diagnosed kids from joining, the reality is that the well-adjusted STEM types go straight to college while the Navy is the beneficiary of ADHD kids failing in school and then succeeding with military structure and keeping the ships powered. With that in mind, it’s probably best to review the standard and continue the treatment regimen upon enlistment. The need for a moderating stimulant remains, and some practice self-medication, consuming excessive energy drinks, non-Navy-prescribed meds, or, in extreme cases, cocaine and meth.

 

Then there are the special-forces recruits who, being athletically gifted, are likely to have participated in competitive-sports programs. The probability of their having had minor injuries and surgical repair (of torn labrums, knees, etc.) is high, but they may not have shared this information until now, when Genesis will catch prescriptions for painkillers coming from hospital systems and demand all associated paperwork. The service thus keeps a now-recovered recruit at arm’s length until he can provide documentation for every little thing. Guys who are interested in special warfare have to be somewhat intelligent and physically fit; they have options and can walk away. Again, the system is producing more friction for high-value recruits.

 

To be clear, Genesis offers a long-term upside for veteran care, but until medical standards and waivers are streamlined for recruits (i.e., comport with the reality of American teens), the U.S. military is likely to see continued shortfalls as candidates who previously would have been seen as viable are prevented from joining. Even if a sixth of applicants, rather than a third, as Frank experienced, are now disqualified from service, that’s an unacceptable figure and would go most of the way toward explaining the recruiting downturn that began in 2022.

 

Leidos had “no comment” when asked about what role Genesis may or may not have in slowing recruitment.

 

Covid

Covid’s effects and the Biden administration’s reaction to it can be best explained by reduced inputs and increased outputs. Once the vaccination requirements were implemented, a good number of recruits waiting to leave for boot camp in DEP (Delayed Entry Program) disappeared, never to return. Frank said, “The big thing too was with the vaccine, we had a lot of people that were in the DEP pool that when [DOD was] talking about making it mandatory, they dipped out, they said, ‘No, no, thank you.’” I asked what proportion that would’ve been: “In the division I was running, I’d say a quarter.” To make up for these holes in the boot-camp roll, the Navy turned to early-departure bonuses starting at $10,000 and going as high as $35,000.

 

But stealing from the future only works if one has a way to replenish the losses, and the military’s access to high schools — prime recruiting locations — remained constricted well into 2023. “Covid made it extremely difficult to recruit; some schools used Covid to prevent us from going to schools when things started to open up again,” Isaac said. “I get it, we talk to a lot of people, so there is greater risk. But some schools are still preventing us from going, citing that parents are worried about Covid re-emerging, but they allow other organizations to go inside schools. It’s applied to us but not to other organizations.”

 

With young people disengaging from society by edict and then choice, there’s been a reduction in venues where recruiters can make their case and press business cards on the interested, the unsuspecting, and the polite. While colleges and now even tech schools get frequent access to schools, the military as a viable post-grad option for high-schoolers has been relegated further from the view of young Americans. Isaac and Frank both mentioned that districts make their own rules regarding access; some dislike the low scores their graduating seniors receive on the ASVAB (abysmally low, in some cases), while others prefer to push college attendance (for reasons either stat-related or ideological).

 

Meanwhile, branches were shedding qualified manpower as service members either refused to receive the vaccine and were processed toward separation (8,000 in the Navy and its reserves alone), or received the vaccine but were tired of the acrimony and strong-arming from the chain of command and decided to call it quits after their next contract concluded. While separation figures are more difficult to verify, the Navy’s 2021 recruiting goal was 33,400, increased by 4,000 for 2022, and then rose another 3,000 for 2023. These numbers would indicate that year-over-year the Navy has lost thousands more than it has gained, and the living conditions during that time were . . . unpleasant. The shuttering of all early separation programs practically confirms as much.

 

While the vaccine mandates have since been revoked, and the various branches and their deployments have returned to normal (aside from the shooting war in the Middle East), the manning deficits that resulted from Covid put the military in a hole it’ll be difficult to climb out of given the systemic recruiting handicaps.

 

Wokeness and the Biden Administration

Perhaps the least convincing reason for such a dramatic decline in recruitment since 2021 is wokeness, i.e., the idea that the Biden administration has made military service, or patriotism itself, objectionable or distasteful to Americans. While I agree with others who bemoan inclusivity training, lowered standards, and many of the other social-engineering items foisted on the ranks, the reality is that the military has been fairly woke since the Obama years, and the people who are most bothered by the wokeness aren’t currently serving or the age to serve.

 

Remember, young people looking to enlist have grown up in the milieu of progressive thought. Even though most of them don’t care enough about woke ideas to have a strong opinion, they’re coming out of public schools and have grown up with TikTok and YouTube, so woke precepts have already been assimilated into their knowledge of the world. Well-meaning family and friends are warning young people about the dangers of things that can be viewed in even more extreme forms in a living room or on a bus. Recruitment held up in 2020 and 2021, the two most socially unstable years in recent memory. There are almost certainly some young men and women who’ve opted out of serving because of wokeness, but the data available suggest there are simpler corrections that can happen under any administration. One must work with what is available and possible.

 

As Frank put it, “the reality is it doesn’t matter if it was Trump in office, and it doesn’t matter if it was Biden in office. We used to get told all the time by parents, ‘Well, I’m not letting my kid do this, or I’m not gonna go serve under so and so.’ When in reality, any job you’ve ever worked — unless it was like a mom-and-pop, little place — how much interaction did you actually have with the CEO of your company? Zero.” Pointing to his own experience, he continued, “I worked for four presidents in my time. I’ve never seen a single one of them. It didn’t matter what laws they were enacting. You know that as well as I do. The people who either made our lives good or made our lives miserable were our leadership locally on the ship.”

 

If sailors have to sit through a training about pronouns or assaults or microaggressions, they’ll mock the content (remember these are teenagers); they’ve signed the muster to prove attendance and will look for an opportunity to slide out the door and head to lunch. When a sailor is running a shop and low on sleep, the last thing he’s going to do is take a nontechnical training seriously. You smile for the civilian trainer and then bounce as soon as humanly possible. While there might be some potential recruits on the margins who decide not to enlist because of what a family member who served says, for most recruits with veterans in the family it’s the fact that they served — and wanting to be part of that tradition — that matters, far more than whatever is coming out of an uncle’s mouth.

 

More likely, the DOD and the last two administrations inadvertently dampened recruitment (the Genesis problem) while decreasing the likelihood of retention (the Covid policies). It would appear the only thing worse than a butterbar with an idea is an Oval Office and some brass with two.

No comments: